Damaged Handsets:

1. Photo copy of bill

2. Customer’s Id proof-self attested

3. Insurance form (Claim form)

4. Declaration letter-self attested

5. 3 photos of damaged Handset (One with the IMEI number)

Theft Handsets:


1.Original bill copy

2.FIR/Form 2A
3.SIM blocking letter (Form 3A)


4. Declaration letter-self attested

5. Insurance form (Claim form)
6. Subrogation form
7. ID proof

Dead on arrival (DOA) Cases:

1.New bilL
2.Old bill

3.DOA letter/Replacement letter